Case study

Remind Case Study

The Remind communication platform supports over 20 million monthly users so keeping personal data of students, teachers and parents secure and compliant is critical. Wallarm’s API Security provides “out of the box” automated protection across Remind’s multi-platform applications.

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Remind is a communication platform that helps educators reach students and parents where they are.

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Fast: Messages are sent in real time to an entire class, a small group, or just a single person. You can also schedule announcements ahead of time and attach photos and other files.

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Accessible: With Remind, you can send text messages straight to any phone, including flip phones. To reach every family, translate your messages into more than 90 languages before you send.

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Effective: Use delivery receipts to see who's reading your messages.

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Remind's guidelines, practices, and features have been designed to protect the safety and security of users and their personal information. Remind has been certified by iKeepSafe for privacy practices related to COPPA, FERPA, and California Student Privacy.
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The platform has more than 20 million monthly active users across the United States.

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The platform is designed to increase parental engagement which has been linked to increased student performance. One study showed that teacher-to-family communication increased homework in general by 42%, kept students more focused, and increased participation.

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Available in: 86 languages

‍50% + of the public schools in the U.S. use Remind

‍What is under Wallarm protection?
Applications & API’s

‍Deployment
Hybrid deployment

‍Container orchestration platform

‍AWS EKS

‍Infrastructure management tools
Terraform, Helm

‍Monitoring tools
Splunk

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Most useful features of Wallarm for Remind or Key requirements

Low false positives
API protection
Brute force attacks protection
Credential stuffing protection
SOC2 compliance

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Why Wallarm?

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Wallarm was the first WAF and API Security solution we introduced. We have learned and
developed our security requirements through the WAF search and adoption project. One of the things we appreciated about the Wallarm partnership is the Security Platform functionality we can use “out of the box”. We have applied Wallarm platform settings to fit our security operations requirements through the project. Wallarm platform treats our application attacks in fully automated mode & we keep learning pretty rich platform functionality as we go. - Peter Hamilton, VP Technology, Remind

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Since Remind multi-platform applications deal with users (students, teachers, and parents), keeping personal data secure and being compliant is critical. Wallarm solves application & API security with minimal interaction from the Remind IT team, providing automated tailored security rules and running in fully blocking mode.

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